Luxury Apartment at AYANA Residences

Pros: Spacious room. Nice view. Quick buggy service to Ayana resort.

Cons: Facility is a bit old (even though most products seem high quality), Not close to go to Ayana resort w/o buggy peak service. (Might need more waiting time in peak season.)

Picturesque resort, very friendly staff, but there were restrictions on our access to the facilities

Pros: The breakfast buffet had alot of variety representing different cuisines. The service was excellent and the food was delicious. Unfortunately breakfast could not be included in our booking at the Residences apartment, so it became a significant cost during the course of our stay

Cons: The unexpected restrictions on the facilities we could use at this very large resort. We were advised on arrival that our booking did not permit us to use all pools, spas and recreational facilities. We were permitted to use the Residences and Rimba facilities. We tried to access the inclinator to visit the ocean pool, but were told we needed an Éxperience card' and our access was declined . On following up we were advised that because we used an agent (Booking.com) we were not given the 'Experience card' by Ayana. This is only available if you book directly with Ayana resort. This was extremely disappointing considering the high accommodation price we had paid and we felt it discramatory to restrict guests based on the type of booking made.

Really lovely apartment in a gated estate.

Pros: Generous size apartment with own pool. Resort is beautifully kept and there is access to clubhouse with good gym and lovely communal pool. There is also a buggy service to drive you to the resort restaurants. Staff were very helpful and buggy service was very quick and efficient.

Cons: The apartment needed redecorating in some areas.

A well spent and comfortable stay. Staff are friendly and approachable.

Pros: The luxurious and spacious environment. Everything is well kept and clean.

Cons: Too remote from places of interest.

Everything was perfect! Would definitely go back and recommend

Pros: The property is beautiful! Rooms and facilities were excellent

Cons: It’s a shame we couldn’t use all the pools at Ayana although our private pool and apartment pool was beautiful

Luxury Family Room in Jimbaran

Pros: Our family booked a room with a private swimming pool, and it was incredibly spacious and peaceful. The check-in process was seamless, thanks to the efficient desk service. One of the highlights of our stay was the 24-hour buggy service, which had minimal wait times. We used the buggy to easily access the main Ayana resort for meals and drinks. The staff was exceptionally helpful and friendly. Although this property is managed separately from the main Ayana resort, which means guests do not have access to its facilities, we still had a wonderful experience. We initially stayed at the main Ayana resort and then moved to the residence for our last night. The transfer between the two was smooth, with a direct buggy ride from the resort to our apartment. The apartment offered full facilities such as dish washer, washing machine, utensils etc.

Fantastic property and great place

Pros: Great and spacious apartment, and super helpful staff (it’s a management company managing the units)

Cons: Property is great. Just need to be mindful that it’s a private property / not managed by Ayana Residences or Resort, so you don’t get access to resorts facilities / pools as if you stayed at any of resort managed hotels. But you can use Ayana Residence’s own pool and facilities and go to any of the restaurants, bars at the resort.

Pros: Lovely villa/apartment, and great value for money. Beautiful resort

Amazing way to start off our Bali advebture, we relaxed and explored.

Pros: Beautiful apartment with a great private pool. Looks exactly like the pictures. The pick up drop off service allowed us to explore all of the Ayana resorts easily and we tried most of the restaurants.

Cons: There was some construction noise on the first day we were there but it was quiet for the other days.

Will definitely stay again

Pros: We stayed in the Penthouse, it was very specious, clean, comfortable All facilities and amenities was provided Great buggy service from the residence to the lobby Fantastic and very helpful staff Great hospitality outlets