Febio
10/10
Indonesia 🇮🇩
Great family stay with amazing rooms, but the BBQ dinner needs better management
Pros: We had a great overall stay with our family! The room was very spacious, and the bed was extremely comfortable. If you are traveling with children, I highly recommend choosing the Suite with Pool Access; the pool was clean, enjoyable, and the room even includes a handy sofa bed. The Kids Club was also a massive hit, complete with an Xbox and two PS4s. Breakfast was okay, offering a decent variety of International, Local, and Indian options.
Cons: The only downside was the BBQ dinner. The culinary team seemed completely unprepared for the number of walk-in guests, resulting in a 30 to 45-minute wait just for two slices of brisket. While the service team was fantastic and checked on our table several times, I was disappointed by the lack of presence from the Executive Chef. A simple gesture of coming to the tables to apologize for the severe delays would have been appreciated. Despite this hiccup, our overall stay was great, and we would come back.
Hany
10/10
Malaysia 🇲🇾
Pros: Have good view and so clean. The staff was so friendly and helpfull. The breakfast was fantastic.
Cons: The sliding door in my room is not working. Got a bit open and cannot be close. At night the mosquito can entre my room.
Danique
10/10
Netherlands 🇳🇱
Amazing stay
Pros: The staff was amazing and made sure we had the best stay! Beds were super comfy, room was clean, breakfast had a lot of options and the pool was amazing!
Jiseon
10/10
Australia 🇦🇺
I would highly recommend this place to anyone.
Pros: All the staff were incredibly kind, and the location being so close to the airport was a huge plus. It was a great place to stay with our three-year-old — the kids’ facilities and swimming pool were excellent. The Balinese massage was the best I’ve had in Bali. I would highly recommend this place to anyone.
Luh
10/10
Indonesia 🇮🇩
Great place to stay with family.
Pros: so far, golden tulip jineng was the best city hotel for my family. All the staff was superb! Their GM and F&B manager was so friendly as well. Definitely, will be back for our next staycation.
Francine
10/10
Australia 🇦🇺
Fabulous experience
Pros: The staff make your stay a experience from the moment you arrive from taking your luggage to complimentary drinks in the top bar. The bbq was beyond amazing. Definitely worth a stay here.
Cons: I didn’t stay long enough
Tomas
10/10
Czech Republic 🇨🇿
Pros: Food and drink menu. The staff made my stay 200% more enjoyable, so much so that I extended my stay twice!! I will definitely be back, especially because of Rama, Adey and their manager Wid.. Also worth mentioning is the incredibly kind and always smiling rest of the staff from the receptionists to the cleaning guys. What Dinantha did with the towels is art!
Cossington
10/10
Australia 🇦🇺
Pros: Staff where amazing, food availability, drinks, pools, shopping centres.
Sahil
9/10
Australia 🇦🇺
Great place to stay could be sound proof and check-ins on times will be appreciated.
Pros: It was close to many great food places. Breakfast was the best I had in long time. Rooms were good size and super clean.
Cons: We had to wait till 4:30pm to get the room. Check in was 3pm. I could hear the sound of all the vehicles and it is located on a busy street. Which means almost very little sleep.